We want to ensure you love our products, and we guarantee quality. If there’s a print error or visible quality issue, we’ll replace or refund it. To address any quality concerns, please provide clear photos of the products on a flat, well-lit surface and include them in your email to us at shirazdelhi@gmail.com. This step helps us offer a quick resolution.
Since products are made to order, we do not accept general or size-related returns.
Cancellations
Product Orders Cancellation Policy All of our products are made to order specifically for you. If you want to cancel or amend your order, please use the link provided in your confirmation email. You can modify your order at any time before it enters production.
Once your order goes into production, you may be eligible for a replacement/resolution depending on the situation. After receiving your order, you have 30 days to address any quality issues.
Damaged/Quality Issues For a speedy resolution, please include a photo clearly showing the issue with the print or the damaged area, along with your order number. Ensure the photo is taken on a flat surface, showing the tag and the issue clearly.
Product Orders Cancellation Policy Because our products are made to order, we cannot issue refunds, returns, or exchanges unless there is a quality issue. In such cases, you must provide photographic evidence showing the problem.
PayPal: Any refunds processed will appear in your PayPal account within 24 business hours.
Credit Card: Refunds processed via credit/debit cards will reflect in your bank account within 7–10 business days, depending on your bank.
Accepted Payment Methods We accept credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, Klarna/AfterPay, and other local payment methods.
International Orders International orders may be subject to additional taxes, duties, and customs fees. These vary by country, and we cannot calculate them in advance. For details on your country’s customs policies, contact your local customs office. If your package is subject to additional charges, you are responsible for covering them.
